Privacy Policy
Last Updated: December 18, 2025
At n-frames LLC, we prioritize the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website, products, or services.
Information We Collect
Personal Information: When you use our services or interact with us, we may collect personal information such as your name, email address, phone number, and billing information.
Usage Data: We may collect data about how you interact with our website, including pages visited, time spent on each page, and referring website.
Device Information: We may collect information about the device you use to access our services, including device type, operating system, and unique device identifiers.
How We Use Your Information
Providing and Improving Services: We use your information to provide and improve our products and services, including troubleshooting, data analysis, and research to enhance user experience.
Communications: We may use your contact information to send you important updates, newsletters, promotions, and other relevant communications.
Personalization: We may use your information to personalize your experience with our services, including providing tailored content and recommendations.
Security: We utilize your data to maintain the security and integrity of our systems and to protect against fraud and unauthorized access.
SMS/Text Messaging Communications
SMS Program: When you provide your phone number and consent to receive SMS communications from n-frames LLC, you agree to receive text messages from us regarding your projects, service updates, appointment reminders, and other business-related communications. Message frequency varies based on your project and communication needs. For full details about our SMS program, please see our SMS Terms of Service.
Consent to Receive SMS: By checking the SMS consent box on our forms and providing your mobile phone number, you expressly consent to receive text messages from n-frames LLC at the phone number provided. Your consent is not required as a condition of purchasing any goods or services.
Opting Out: You can opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us. After you send STOP, we will send you an SMS message to confirm that you have been unsubscribed. You may also contact us at privacy@n-frames.com to opt out.
Help: For help or more information about our SMS program, reply HELP to any text message you receive from us or contact us at privacy@n-frames.com.
Message and Data Rates: Message and data rates may apply to any SMS messages sent or received. Please check with your mobile carrier for details about your messaging plan.
SMS Provider: We use third-party SMS service providers to deliver text messages to you. Your mobile phone number and related information may be shared with these providers solely for the purpose of delivering SMS communications to you.
No Mobile Information Sharing: We will not sell, rent, or share your mobile phone number with third parties for their marketing purposes without your express consent.
Information Sharing
Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our products and services. These providers are obligated to protect your information and use it only for the purposes specified by us.
Legal Compliance: We may disclose your information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Your Rights
Access and Correction: You have the right to access and correct any personal information we hold about you. You may also request deletion of your data, subject to legal obligations.
Opt-Out: You can opt out of receiving promotional communications from us by following the instructions provided in the communication.
Data Security
We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction.
Contact Us
If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us at:
n-frames LLC
440 N Barranca Ave
Covina, CA 91723
Email: privacy@n-frames.com
Changes to this Policy
We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We encourage you to review this Policy regularly for any updates.
Thank you for trusting n-frames LLC with your personal information. We are committed to protecting your privacy and providing a safe and secure experience for all our customers.